SHIPPING & DELIVERY POLICY
All orders will be processed within 1 working days, excluding public holidays. Time stated is based on London UK Time.
How long will it take for me to receive my order?
Posters are printed and love keys and shipped from the UK.
Clothing and accessories are shipped from either the USA or Europe depending on the specific product.
It takes approx 5 – 10 days depending on your location. Our t-shirts can take up to 10 days to deliver depending on print times.
How can I track my delivery?
We are in the process of setting up a tracking option but for the time being we will personally keep you updated by email.
What are the shipping charges like?
Standard shipping is £3.90 (except for items shipped to the UK and Europe from the USA which incur an additional shipping cost).
Unfortunately, we are unable to redirect orders once your order is confirmed and posted out. Therefore, please ensure you provide the correct shipping address.
There are no additional charges for re-delivery. It is chargeable on the second attempt onwards.
TAXES, DUTIES & TARIFFS
Customers are solely responsible for all duties, import taxes, and brokerage fees. These are not included in the cost of shipping. Customs, duties, and taxes can vary and in most lower cost items there will be no additional fees, but please check with your local customs agency for details on estimated costs
*(information from UK Gov Customs website)
If you buy goods online from outside the EU for delivery to the UK, you’ll have to pay Customs Duty (if over £120 value) and Import VAT (if over £18) on top of the purchase price (including duties), though Customs Duty is waived if the amount of the calculated duty payable is £7 or less. Currently only our iphone covers are shipped from outside the EU.
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit.
Refunds will be charged back to the original form of payment used for purchase (Paypal).
The customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
All sale items are final purchases.
Give us a shout if you have any other questions and/or concerns.
UK Phone: +44 (0) 1462 790 470
Customers are solely responsible for all duties, import taxes, and brokerage fees. These are not included in the cost of shipping. Customs, duties, and taxes can vary and in most lower cost items there will be no additional fees, but please check with your local customs agency for details on estimated costs.